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Disability Services

Disability Services Coordinator

Baroness Isabeau Du Valle

Location and Hours

Disability Services is located in the Town Hall tent, across from the Cooper's camp store.

We open at noon on Friday, July 27 and are open 9 am – 5 pm through Friday, August 10.

If you use our services and have some free time, please come and volunteer. We will allow you to charge your cell phone while you are with us!


The Pennsic Staff welcomes the participation of those gentles with disabilities.

Services available through Disability Services include:

Reasonable attempts will be made to honor and fulfill requests for basic accommodations and services as we attempt to make the Pennsic experience a good one for everyone. Please remember this is a primitive campsite and access to modern facilities is limited. Requests have tripled over the last few years and we try to accommodate your needs as best we can.

The parking lots have areas designated for Handicapped parking – Please see the details below. You do not need to register with Disability Services to park in these areas.

About ECV's and Electric Wheelchairs/Scooters

Site Rule #19: NO bicycles, rollerblades, skateboards, mopeds, scooters or trail bikes will be permitted. ECVs and electric wheelchairs are permitted, however they are required to adhere to the posted speed limits in the campground. In addition, no trailer may be attached to any ECV or electric wheelchair in any manner. Capacity of these units shall be restricted to ONE person per unit.

Registering for the Disabilities Camping Area

The Disability Camping area is the block just north of W03.
  • Disability Camping is limited to disabled individuals and/or those persons camping in the same tent(s) as them.
  • It is your responsibility to set up and break down your own camping equipment. If you will need assistance please make arrangements prior to arriving.
  • As with regular camping, you will be allotted 250 square feet per person.
  • Campers and RV's are not permitted in the disabilities camping area. (see RV info)
  • There are a limited number of electrical outlets to use for essential medical devices.
Disability Camping registration is now closed. If you need to confirm that you have been assigned a space, please contact Disability Services.

Each person wishing to camp in the Disabilities Camping Area MUST have:

  1. Submitted a Disabilities Camping request by June 9, 2018.
  2. Pre-registered for Pennsic with Cooper's Lake Campground by June 16, 2018.

Please note that you are NOT guaranteed space in the Disability Camping Area unless you have completed both pre-registrations and receive confirmation from Disability Services.

Pre-registering for Disability Services

On-line registration is closed. If you have Disability Services requests, please come see us on-site in Town Hall.

Medical Device / Scooter Recharging

Electrical charging for medical devices and scooters is available at several different locations around Pennsic.

Disability Camping and a few other campsites have electrical outlets. Electrical outlets in public areas, buildings, and Pennsic department tents are not for public use. Some departments may allow you to charge devices while you are volunteering for them.

If you will be camping in an area that does not have electricity and will need to recharge scooters or batteries for medically necessary devices, please register with Disability Services by July 24, 2018 - or visit Disability Services at Pennsic. visit Disability Services at Pennsic.

Pre-register for electrical charging time

Please remember that power outages may occur, so a constant electrical supply cannot be guaranteed.

Read more about operating CPAP machines at Pennsic, and options for recharging batteries (including solar and wind)

Handicapped-accessible Porta-john Placement

There are a limited number of handicapped accessible porta-john units, many of which will be placed in heavily traveled areas.

If you will not be camping in the Disabilities Camping Area and need one of these units near your campsite, you must let us know by July 24, 2018 so that we can try to honor your request. After July 24th, please visit Disability Services at Pennsic.

Request placement of an accessible Porta-john

Service Animals

Please note, gentles with service animals are not required to camp with Disability Camping.
1) Fully-trained service dogs as defined by the ADA are permitted to accompany their handlers at Pennsic, as are guide and support animals as defined by the Pennsylvania Human Relations Act (PHRA) of 1955 (as amended) section 5.i.1, and otherwise defined within the PHRA.

  • Pets are not permitted on-site.
  • Only dogs are recognized as service animals under titles II and III of the ADA and the PHRA.
  • Support and guide dogs in training are permitted, provided the handler or trainer of said animal conforms to PHRA guidelines. These guidelines are generally defined as (but not limited to):
    1. The guide dog puppy or support dog puppy accompanying the Puppy Raiser is at least six months old; and
    2. The guide dog puppy or support dog puppy is wearing a vest or other insignia that identifies the organization for which the Puppy Raiser is raising the puppy.
  • A "service animal" is a dog that has been individually trained to do work or perform tasks for a person with a disability.
  • A doctor's letter does not turn an animal into a service animal.
  • Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA or the PHRA.

2) All service animals must be checked in by the Service Animal Liaison. Please bring your service animal with you to Troll when you check in.
  • Please fill in the Service Animal Form by July 24, 2018 to help speed your check-in when you arrive.
  • The information requested at check-in is designed to help us make the experience as smooth and safe as possible for you and your animal.
3) Each service animal must be accompanied by a certificate of Rabies vaccination.

4) The handler is responsible for the care and supervision of his or her service animal.
  • Service animals must be housebroken
  • Service animals must be harnessed, leashed, or tethered
    • In the case (and only in the case) that these devices interfere with the service animal's work or the handler's disability prevents using these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.
  • At Pennsic owners MUST clean up all dog waste and properly dispose of it in a waste receptacle regardless of where the dog defecates (including in the weeds or bushes)
  • If a service animal behaves in an unacceptable manner or is perceived to not be in control, and the handler does not immediately control the animal, the handler may be required to immediately remove the animal from site. (A list of local kennels will be provided upon request, but this is only a list of available facilities, and Coopers Lake / Pennsic staff are not making recommendations for any of these establishments.)
  • Unacceptable behavior of service animals includes, but is not restricted to, the following:
    • Uncontrolled barking
    • Jumping on or charging at other people or other service animals
    • Running away from the handler
    • When the animal's behavior poses a direct threat to the health or safety of others
    • Service animal growling at other patrons or staff
    • Defecation or urination onto privately owned property (tents, camp gear, etc.) or in the food court or other public or private establishments within Pennsic.

Pennsic and Coopers Lake are not responsible for the behavior or needs of any service animal, nor required to provide services for your service animal. Please anticipate all your service dogs needs including water bowl and water, poop bags, as well as all other needs such as medication and hygiene. If you have any questions about local services in the surrounding community or have an immediate need while at Pennsic, please feel free to ask and we will assist as we can.

When using the dog run please be cognizant of other animals that may be there prior to your arrival. This is not a public dog park! You may need to wait your turn. Even at or in the dog run the owner/handler is still responsible for their dog's behaviors, and the dog is still required to be in the total control of their owner/handler at all times. As always, pick up after your dog and properly dispose of all waste.

If you have any questions in reference to this policy, please contact the Disability Services Coordinator.

Other facilities / utilities

Handicapped Parking Area

Handicapped parking is available in designated areas of the parking lots.

  • You do not need to register with Disability Services to park in the Handicapped Parking areas.
  • You will need to display your Pennsic car tag and a state-issued handicapped license plate/placard/hang tag in your vehicle.
  • Only those with state-issued license plates/placards/hangtags will be allowed to use handicapped parking.
All vehicles must be parked in either Handicapped Parking or regular parking. There will be no Medical Waivers issued. No exceptions!

Signing/Silent Heralds

The Signing/Silent Herald service for the hearing impaired is available for classes, court, and performances, if you give us enough advance notice.

Please contact Disability Services if you are in need of these services,or if you are interested in assisting with Signing/Silent Herald services.

Transportation / D.A.R.T.

Transportation around the campsite is provided by buses on set routes. We also have a limited number of Disability Transportation carts (DART) to assist individuals who are unable to use the buses.

D.A.R.T. Cart Routes

There is one DART cart for each of the 3 routes: North, South, and West. All three routes stop at the Watch, Disability Services, and Disability Camp. Riders can switch routes at any of these three points.

DART North serves Disability Camp, northern 'E' lots, Great Hall and Pennsic U, outer 'N' Lots, North Parking, Handicapped Parking (North).

DART South serves Disability Camp, outer 'W' Lots, 'E' Lots, Great Hall and Pennsic U, inner 'N' lots.
Weather permitting, the South route will include service along the unpaved portion of Hill Road (block E-11). Initially, service will be about once per hour, on every other circuit. The schedule may shift during War Week.

DART West serves Disability Camp, Battleground, West Parking, Handicapped Parking (West), 'B' Lots, and Archery.
Service to the "M blocks" on top of Mt. Eislinn and the hilltop parking area is on the West bus route. As always, the West route may be altered depending on weather and road conditions.

Times: Currently, DART runs 9am-9pm daily, and 9pm to 1am during Midnight Madness. DART begins service at Pennsic as soon as its carts arrive from the rental company, and continues until the carts have to be cleaned and prepared for return to the rental company.


Q: Who does DART serve?
A: DART's primary mission is to transport the disabled who CANNOT negotiate getting into and out of the Campground Buses. Our secondary mission is to transport the disabled, generally, who need transportation along our routes, if we encounter them along our routes and the cart is not already at capacity.

Q: What is the capacity of the carts?
A: DART carts can carry up to 4 passengers, including the driver. The rental company providing the carts has limited us to a total weight capacity of 600 pounds per cart. The DART carts all have rear seats that fold out to become cargo storage, so we can carry stranded scooters and batteries in need of recharge.

Q: How can I recognize a DART cart?
A: DART carts have the international handicapped symbol and a route identifier on both sides, and on the front and rear of some carts.

Q: Do DART carts offer on-demand, door-to-door service?
A: No. On-demand, door-to-door service hasn't been available for several years.

Q: I waited 30 minutes for a DART cart and finally gave up
A: The North and South routes take about 40-45 minutes to run. The West route takes about 25 minutes, on average. Run times are affected by many things: road conditions, weather, number of stops made, passenger needs, drivers, other vehicle traffic, pedestrians, maintenance.

In hot weather, the carts must stop to cool down for 10 minutes out of every hour. Drivers may leave their shift early, show up late, or fail to show at all, requiring finding substitutes to drive the shift. Vehicles frequently block the road for buses and carts, alike, throughout the event. Sometimes, carts must be taken out of service, briefly, for maintenance.

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